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New Forest Collection

  1. Discover Our Hotels


When can we check-in and what time is check-out ?

You can check in from 3pm on the day of arrival and check-out time is at 11am on the morning of your departure.  We are clearly looking forward to your visit – should you wish to arrive earlier or check out later, please let us know and we will do our utmost to accommodate. 

Good Morning – what time is breakfast ?

To start your day in the best way, breakfast is served between 7am and 10am daily in the restaurant.  Should you prefer to take breakfast in the comfort of your room, simply complete the breakfast order card and pop it on your door handle or into reception before 10pm the night before.  If you have a really early start, no problem – we can arrange continental breakfast for you, again just let us know at reception the night before.  

Do the hotels have Wi-Fi?

Complimentary Wi-Fi is available throughout all of our hotels.  It is worth noting that we are in the middle of the beautiful New Forest so it might not be as fast but it will keep you connected.

Electric Charge Points

Across our collection we have a number of electric charge points available for resident and non-resident use. These cannot be reserved.

Each site excluding Burley Manor has a BP Pulse and a BP ultrafast BP pulse (50KW). Burley Manor has a 13 amp charging point.

Available spaces:

Bartley Lodge- 3 spaces

Beaulieu Inn/ The Drift- 3 spaces

Forest Lodge- 3 spaces

Burley Manor- 1 space

Instructions for use:

Present your RFID card or key fob to the reader

Select the correct charging option for your vehicle from the 3 presented on screen

You will then be prompted to connect your vehicle

For more information please see the BP Pulse website here

Are little guests welcome?

As a collection of family-owned hotels, we are always so pleased to welcome little guests. With fantastic children’s menus and a parent-friendly setting in our restaurants, indoor heated pools, beautiful landscaped gardens for lawn games and some of the best local attractions in the UK, our friendly Bartley Lodge, Forest Lodge, Moorhill House and Beaulieu Inn are the perfect choice for New Forest family breaks.

If you’re looking for a tranquil grown-up’s only getaway, our restaurant and boutique rooms, Burley Manor only welcomes children over 13 years of age for overnight stays. 

Can I bring my dog?

Absolutely! Furry friends are welcome across your collection.

For £15 they will receive their own dog mat and welcome bag of delicious healthy treats, with special bowls to eat and drink from. There are even ‘wash pipes’ for muddy paws fresh back from walkies.

While you dine we respectively ask you to leave your dog in your room, as dogs are not allowed in our restaurants or leisure areas. We do of course allow assistance dogs in the dining room – and they can join you in the bar for a nightcap too.

We allow a maximum of two dogs per room and these must be over one-year-old. Depending on the room type reserved, we may later the number of dogs allowed and dogs are not permitted on beds or furniture.

Click here to read our Dog Policy complete with all our doggy do’s and don’ts or explore our dog friendly stays here

What is the cancellation policy?

For our best available rates, you can cancel your reservation up to 48-hours prior to your arrival date without charge. A notification of cancellation after this time, will result in payment being taken for the first night of your stay.  Our pre-paid preferential rates that require advance payment are non-refundable – these bookings cannot be cancelled or amended.

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