March 2020

An important message from New Forest Hotels: COVID-19

March, 2020

As the COVID-19 pandemic continues to develop, the wellbeing of our guests, our partners and our team remains our absolute priority. These are unprecedented times for us all and it’s important that we listen to the advice from the World Health Organisation and Downing Street.

With this in mind, it’s with a heavy heart that we have closed; Bartley Lodge, Beaulieu Hotel, Burley Manor, Forest Lodge, Moorhill House and The Drift Inn until further notice – We hope this will only be for a short-period of time.

If you have an existing booking with us between now and 30th June, you should shortly receive a call from us to rearrange your booking to a more appropriate time. If for any reason you don’t hear from us over the next few days, please email and we’ll get back to you as soon as we can.

Despite the uncertainty and concern at New Forest Hotels we want to assure you we are prepared to respond to the enormous challenge we face in the hospitality industry and that this extraordinary measure has been taken in the interest of both our guests and our team.

During this time, we will continue to stay in touch through social media, our website, our newsletter and in-house magazine, Forest & Home.

We are working to support our team through these unsettling times and very much look forward to reopening where, when you’re ready, we’ll be here to welcome you with the New Forest hospitality that you’ve come to expect.

We will be taking this time to work on a number of exciting projects that we’ll be sure to keep you updated on. We’ll continue to take reservations from 30th June onwards with flexible cancellation policies as we expect you’ll be longing for an escape to the country when times improve.

Over the past thirty years, we’ve had the pleasure of welcoming many of you across our collection, and we’d like to take this opportunity to thank you for the messages of support and continued loyalty.

With very best wishes,

Garry Baldwin, Managing Director and the New Forest Hotels Team

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