Reservations Assistant

New Forest Hotels

Reservations Assistant – Part Time

New Forest Hotels is a popular and progressive hotel group based in the beautiful New Forest area. Our collection includes, Beaulieu Hotel and the Drift Inn Pub, Bartley Lodge Hotel, Forest Lodge Hotel, Moorhill House Hotel and our newest addition Burley Manor Restaurant & Rooms. Our venues are eclectic each offering our staff different opportunities to learn and grow within the hospitality industry. We welcome people who are passionate about offering outstanding service and have a desire to be part of a group who put our people at the heart of what we do. Our culture is based around quality. We offer quality training and development in order to provide the quality our customers have come to except and deserve.

The ideal candidate will:

Be friendly, confident and passionate about providing fantastic customer service to our guests
Be a team player will and able to help out where needed and support colleagues
Have a confident telephone manner
Will be motivated by meeting targets and goals
Have a practical and confident approach to problem solving
Possess a strong work ethic and willingness to learn

Be available to work 11 hours per week as follows:

Sunday 9.30am – 4.30pm
Monday 5.00pm – 9.00pm
What is in it for you:
Salary: £8.25 per hour
28 days holiday per year, pro rata (including bank holidays), plus a duvet day on your birthday (contracted roles only)

Fantastic career development and training opportunities
Other benefits including: perk box, private healthcare discounts, staff loyalty card, active social committee, discounts at our sister resort in Cyprus (all subject to qualifying criteria and terms and conditions)

Free staff parking

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

Apply Now
Read more

Choose a location