Pre-stay

You can make your room and table reservations online direct at newforesthotels.co.uk or burleymanor.com. Our reservations team are available Monday to Friday, between 9.30am and 2.30pm by either calling 0800 44 44 41 or emailing reservations@newforesthotels.co.uk.

Before you make a reservation with us, please take time to read through the preventative measures and new guidelines we have in place across the collection to minimise the risk of Covid-19 spreading.

1. If you are displaying any Covid-19 symptoms, we ask that you please call or email us to postpone your stay.

2. When booking directly with us, we’ll contact you in advance of your stay to complete the check-in process and confirm any special requests. You’ll just need to pre-authorise a debit or credit card and collect your room key cards on arrival.

3. If you have booked through another channel, please take time to familiarise yourself with our new standards found here.

4. Should you have special requirements, please let us know before you arrive so we can make necessary preparations.

5. As recommended by government, we kindly ask that before your visit, you download the NHS Test and Trace app, and then scan one of the QR codes found throughout on arrival.

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