Start your career at New Forest Hotels

Why choose us

New Forest Hotels is a fantastic place to start or develop your career in hospitality. We are always keen to recruit individuals with an ambitious outlook, and you’ll find our current vacancies below.

Head Housekeeper

Forest Lodge Hotel, Lyndhurst

We are looking for an energetic, enthusiastic and experienced housekeeper to join our Forest Lodge Hotel in Lyndhurst with 36 bedrooms.

You will be someone who shares our passion for delivering a consistently high level of cleanliness with excellent organisational and time management skills.

Friendly, presentable and welcoming you’ll be someone who thrives on working in a fast paced environment and prides themselves on exceeding customer expectations.

Main Responsibilities:

  • Management of housekeeping teams rotas & holiday
  • Maintaining stock & placing orders – Managing department costs
  • To uphold an extremely high level of cleanliness & standards
  • To ensure deep cleaning procedures are in place & followed
  • Maintenance issues are reported
  • To be responsible for recruitment of new staff & appraisals
  • To carry out regular room inspections and spot checks
  • To ensure staff are trained and follow brand guidelines
  • To organise staff & distribute resources accordingly during shifts
  • To ensure health & safety legislation is adhered to

Skills & Attributes:

  • 2+ years housekeeping experience – previous supervisory or management role advantageous
  • A friendly and positive attitude
  • Highly motived, proactive and reliable
  • An exceptional eye for detail
  • Knowledge of health & safety legislation

Salary:

  • Salary: Up to £18,000 per annum depending on experience
  • 40 hour contract, working 5 days out of 7

Benefits:

 Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop

  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus

Transport essential due to location.

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

 

 

Apply Now
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Housekeeper

Forest Lodge Hotel, Lyndhurst

We are looking for an energetic, enthusiastic Housekeeper to join our team at our Forest Lodge Hotel.

You will be someone who shares our passion for delivering a consistently high level of cleanliness.

Friendly, presentable and welcoming you’ll be someone who thrives on working in a fast paced environment and prides themselves on exceeding customer expectations.

Main Responsibilities:

  • To uphold an extremely high level of cleanliness & standards
  • To ensure deep cleaning procedures are in place & followed
  • Maintenance issues are reported
  • To carry out regular room inspections and spot checks
  • To ensure health & safety legislation is adhered to

Skills & Attributes:

  • 1 years housekeeping experience is advantageous but not essential
  • A friendly and positive attitude
  • Highly motived, proactive and reliable
  • An exceptional eye for detail

Salary:

  • Up to £17,122 depending on experience.
  • 40 hour contract, working 5 days out of 7.

Benefits:

  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost.
  • Active Social Committee – Get involved in social events in and outside of work.
  • Excellent opportunities for training and development.
  • Pension scheme.
  • 28 days holiday per year plus a duvet day on your birthday.
  • Healthcare benefits – discounted private healthcare.
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services.
  • Free staff parking.
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Transport essential due to location.

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion

 

Apply Now
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Kitchen Porter

New Forest Hotels

Kitchen Porter

We are currently seeking a hard-working team player to join the kitchen team on a full-time basis. Although a busy & physical role, this is a great opportunity to gain kitchen experience.

The ideal candidate will have the energy to stay one step ahead in a faced moving customer focused environment.

Mains Responsibilities:

The role involves washing and cleaning of the kitchen, its equipment and dishes.

Assisting with ensuring all hygiene standards are maintained and upheld.

Assisting with deliveries and learning basic food preparation skills.

Skills & Attributes:

Strong work ethic & willingness to learn on the job. A friendly and positive attitude. Highly motived and reliable. Food and hygiene certificate desirable but not essential.

Salary:

  • Up to £17,000.00 depending on experience.
  • 40 hour contract, working 5 days out of 7 (Evenings & Weekends).

Benefits:

  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost.
  • Active Social Committee – Get involved in social events in and outside of work.
  • Excellent opportunities for training and development.
  • Pension scheme.
  • 28 days holiday per year plus a duvet day on your birthday.
  • Healthcare benefits – discounted private healthcare.
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services.
  • Free staff parking.
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Transport essential due to location.

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion

Apply Now
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Chef – No Experience Required

New Forest Hotels

An exciting opportunity has arisen for Apprentice chefs to join our established hotel group based in the New Forest. This role would ideally suit a person looking to progress a career as a chef. The hotels are as follows:

Forest Lodge Hotel – Lyndhurst

Beaulieu Hotel – Beaulieu

Moorhill House Hotel – Ringwood

Burley Manor – Ringwood

We are a group of 5 hotels and a pub ranging from 3 to 4 stars and 1 to 2 rosette restaurants all in a close proximity so we have the benefit of being able to suit the right candidate to the right venue.

You will benefit from working within a busy and vibrant team reporting directly to the Head Chef whilst undertaking well recognised apprenticeship training.

Made up of 70% on the job experience, 20% mentoring & coaching and just 10% classroom learning, Umbrella Training’s learning model gives apprentices the chance to work with experienced hospitality professionals, gain valuable work experience and study for a qualification whilst earning.

We are looking for energetic, ambitious and committed individuals who are eager to learn and make the most of this fantastic opportunity. After successfully navigating your way through your first year you will have the opportunity to complete a further 12-month advanced apprenticeship. There will also be the chance to advance within the collection as a Chef de Partie.

We’ll also provide a full set of knives, chef whites and shoes

No previous cooking experience is required.

Salary & hours:

  • £5 per hour with a guaranteed pay rise upon completing the first year of your apprenticeship
  • Typical working week will be 48 hours per week, split shifts, weekends and evenings are required

Benefits:

  • 28 days holiday per year, plus a duvet day on your birthday
  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

Due to location own transport is essential

Apply Now
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Night Manager

Bartley Lodge Hotel, Nr Lyndhurst

We have an exciting opportunity for a Night Manager to join our Bartley Lodge Hotel in Cadnam.

We are currently seeking a highly motivated and independent candidate to join our front of house team. To act as the hotels point of contact overnight and to maintain a high degree of responsibility at all times.

It is this individuals responsibility to undertake portering duties, security and many other tasks during the night shift to ensure that all of our guests have a seamless and fantastic experience when they stay with us.

Mains responsibilities:

  • To look after hotel security and guest welfare at night – To ensure the fire evacuation procedures are fully understood and you know your duties in the event of fire evacuation.
  • To assist in setting up and servicing event rooms, this includes conference and banqueting.
  • To maximise every sales opportunity for food & beverage and rooms – To have a good knowledge of food and drink service.
  • To ensure the tidiness of public areas, car park and grounds at all times, including cleaning of these areas.
  • To carry out regular floor walks and security checks.
  • Basic reception duties – Guest check-in, check-out, telephone calls, enquiries and room service calls. Occasional room billing for early check-outs.

Skills & attributes:

Strong work ethic & willingness to learn. A friendly and positive attitude. Highly self-motived, proactive and reliable. Excellent customer service skills and standards driven. Due to nature of the role, able to work well independently.

Salary & benefits:

  • Salary: up to £20,000 depending on experience
  • Working 5 days out of 7 (Evenings & weekends)
  • Fantastic career development, training & opportunities
  • Benefits
  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

Due to the location own transport is essential

Apply Now
Read more

Food and Beverage Supervisor

Moorhill House Hotel, Burley

We are searching for an energetic, intuitive and passionate individual to take the role of Food and Beverage Supervisor with the key role of delivering exceptional customer service to our guests and ensuring the smooth running of the restaurant and bar operations.

Friendly, presentable and welcoming you’ll be someone who thrives on working in a fast paced environment and prides themselves on exceeding customer expectations.

Mains Responsibilities:

  • General Administration Duties – Taking reservations and deposits and entering them on computer, sending out brochures and tariffs, dealing with requests and enquiries on the telephone and in person, photocopying, typing menus and letters as required, ensuring mail is sent out daily, checking guests in and out and receiving payment.
  • Organising the petty cash receipts and ensuring the form is filled in correctly to enable cheque to be issued from head office
  • Training all new staff on reception
  • Implementing all new procedures that are introduced in reception
  • Ensuring that all receptionists are following the daily shift procedures
  • Opening and locking up the hotel
  • To sleepover in the hotel as and when required
  • Ensuring all visitors are signed in and out of the hotel
  • Ensuring safety of all guests booked into the hotel.

Skills & Attributes:

  • Strong experience in front office, sales & reservations and a good knowledge of food & beverage operations
  • Strong work ethic & willingness to learn on the job
  • A friendly and positive attitude
  • Highly motivated and reliable
  • Proactive and able to use own initiative

Salary & Benefits:

  • Up to £21,000 per annum plus service charge
  • 48-hour contract, working 5 days out of 7 (Evenings & weekends)
  • 28 days holiday per year plus a duvet day on your birthday
  • Uniform included
  • Fantastic career development, training & opportunities
  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

Due to location own transport is essential

 

Apply Now
Read more

Head Receptionist

Moorhill House Hotel, Burley

An exciting opportunity as a Head Receptionist has arisen at our Moorhill House Hotel in the heart of the New Forest.

So if you’re an individual who is motivated by delivering exceptional customer service with a flair, creating a warm and welcoming atmosphere and memorable experience for guests, then we are looking for you. Please note you need to be over 18 as you will be required to serve alcohol within the hotel.

Mains responsibilities:

  • General Administration Duties – Taking reservations and deposits and entering them on computer, sending out brochures and tariffs, dealing with requests and enquiries on the telephone and in person, photocopying, typing menus and letters as required, ensuring mail is sent out daily, checking guests in and out and receiving payment.
  • Organising the petty cash receipts and ensuring the form is filled in correctly to enable cheque to be issued from head office
  • Training all new staff on reception
  • Implementing all new procedures that are introduced in reception
  • Ensuring that all receptionists are following the daily shift procedures
  • Opening and locking up the hotel
  • To sleepover in the hotel as and when required
  • Ensuring all visitors are signed in and out of the hotel
  • Ensuring safety of all guests booked into the hotel.

Skills & attributes:

  • Good customer service skills is essential and you should be able to demonstrate a high level of organisation and attention to detail.
  • You must be passionate about delivering outstanding hospitality to our guests whilst demonstrating a thorough knowledge of products and services.

Salary

  • Salary up to £19,600 depending on experience
  • 45 hour contract, working 5 days out of 7 (Evenings & weekends)

Benefits

  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

Apply Now
Read more

Group General Manager

New Forest Hotels

An exciting opportunity has arisen for a Group General Manager who will provide operational support to the portfolio of New Forest Hotels’ venues, at the direction of the Managing Director. You will work alongside the Hotel General Managers and other Hotel Teams and the Central Support Office team to drive through the implementation of venue action and improvement plans. Reporting directly to the Managing Director, you will work to support the delivery of plans agreed by the board of Directors to ensure New Forest Hotel’s strategic goals and objectives are met / exceeded.

As a key ambassador for New Forest Hotels, you will assist in the promotion of the Group and its Brand. Promoting an efficient, effective and professional customer focused business culture that will be demonstrated in quality and value for money services that exceed customer expectations.

Responsible for ensuring the company meets the sites financial targets, by development of their internal & external income generating potential and the control of the onsite operational costs.

Principal Responsibilities:

  • Support the Managing Director and relevant departments in delivering the company’s corporate strategy in the areas of Service, Recruitment, HR, Health & Safety and Customer Satisfaction to ensure that company achieves its short and long-term objectives.
  • Assist the General Managers and teams in the development of their annual business strategies, analyzing the current status of the operations on site.
  • Working with the Finance Director and General Managers to develop and control their site-specific budgets for the business, ensuring that they have the resources required to meet their objectives within agreed financial parameters.
  • Support the HR department in the development of the General Managers to ensure that they recruit effectively and that their teams are appropriately inducted, trained, appraised & motivated to carry out their responsibilities to the required standard. Ensuring that the teams are suitably notified of their working hours in advance, are given their breaks and that meals given whilst they are on duty are timely & sufficient.
  • Assist in the analysis of training gaps and work with HR to maintain a calendar of training opportunities to include all compulsory / statutory training.
  • Responsible for ensuring sufficient operational group wide cover at all times and levels, stepping in and being hands on when suitable cover is unavailable. For example, acting as General Manager, running a conference / wedding, carrying out interviews.
  • Continually monitoring and authorising holiday requests to ensure they are within the company guidelines and suit the needs of the business, leaving sufficient cover.
  • Working with the HR department to assist in the promotion of New Forest Hotels as a preferred employer that attracts and recruits the right people. Support a group wide apprenticeship program to assist future proofing our talent pool.
  • Develop, implement and ensure compliance of all necessary policies and procedures to ensure that the company achieves its objectives and is a safe & healthy environment for both the team and visiting guests (COSHH, Allergen, National Minimum Wage, Food Hygiene etc).
  • Working with the Facilities Manager to ensure the highest possible standards are kept of the product, within any financial constraints, by continually inspecting and feeding back required improvements and assisting in the prioritizing of these improvements taking into consideration impact on the customer / guest and team.
  • Working with the Head of Marketing to ensure that the brand guidelines are maintained and that all marketing collateral on site (menus, room folders etc) is current and fit for the purposes of promoting additional sales and services.
  • Responsible for the training and administration of the EPOS systems, ensuring continual use of the handhelds and developing procedures to take full advantage of their capabilities, including upsell and Allergen prompts.
  • Responsible for the maintenance and update of all non-food items within the Procure wizard system – with a focus on beverage.
  • Reporting on a monthly basis the current reputation of the businesses and ensuring that all customer complaints are reviewed and where necessary investigated, with any issues reported and actioned, ensuring that where required the customer receives a timely response and that any discounts / refunds or complimentary return stays that are given are within set parameters and that any learning points are shared.
  • Directly responsible for any roaming operational team employed and their distribution across the group according to business needs; roaming receptionist, group spring cleaner etc
  • Overall responsibility for ensuring each sites license are current and up to date, (administered by group admin) including wedding & Liquor licenses, PRS & PPL. liaising with the local authorities with regards to any anomalies and resolving these.
  • Monitoring business forecasts, food, liquor and staffing costs on a weekly basis.
  • Reviewing Rota’s, as and when required, to ensure the best use of the teams and their permitted working hours (smart rostering). Monitoring and advising the General Managers on any excessive / insufficient cover, including organizing and coordinating any sharing of the teams across the group when necessary.
  • Continually driving positive business change together with the Directors in order to increase group profitability.
  • Suitable involvement in major projects, which may include upgrading of equipment / software (tills, purchasing system’s) re-branding, refurbishments, extensions and acquisitions.
  • Any other duties required to get the job done, within their capabilities and those requested by the Directors.

Qualifications, Skills and Experience

  • At least 5 years significant managerial experience in all departments within the hotel industry
  • Degree or HND in hospitality management
  • Uncompromising Service standards within the hotel industry
  • A strong understanding of profits and GP’s in the industry with strong business acumen
  • Excellent communication and organisational skills and able to prioritise own and other’s workloads
  • Experience with spreadsheets and forecasts etc
  • Flexible working attitude, to be able to work as a team.

Salary

  • Up to £40,000.00 depending on experience plus profit share
  • 48 hour contract, working 5 days out of 7 (Evenings & weekends)

Benefits

  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Private healthcare package
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

Due to location own transport is essential

 

Apply Now
Read more

Food and Beverage Assistants – Evenings and Weekends

New Forest Hotels

Our hotels and pub across the New Forest area are looking for people to work part-time or full-time. You will enjoy excellent rates of pay, flexible working hours and great team benefits.

We are ideally looking for staff with a bit of experience however, if you are bright and energetic and a quick learner then we are more than happy to hear from you as well.

We are a company with a vision and a commitment to being recognized as a first class employer that cares for, develops, inspires and empowers its people.

Salary and Benefits:

Up to £8 per hour depending on experience

  • Service charge is spread equally across the team and pay is topped up accordingly (during busy periods this can add substantially to your take home)
  • Perk box – access to the best perks from some of the UK’s biggest brands including discounts including discounts off your weekly shop.
  • Free staff parking
  • Staff loyalty card
  • Uniform provided
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

Apply Now
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Breakfast Food and Beverage Assistants

New Forest Hotels

We are looking for energetic and motivated individuals who are looking for work over the the coming months. We need waiters/waitresses to assist our breakfast team in delivering exceptional customer service.

It’s important that you have an approachable and friendly nature as you’ll be key to ensuring our guests have a memorable experience.

With four country house hotels all with their own restaurants & bars, we’re always looking for those with potential to join our team of Food & Beverage Assistants. No experience is required as full-training will be provided upon starting with ongoing training & development.

However if you’re currently working as a waiter or bar team member, we would also like to hear from you!

Salary and Benefits:

  • Up to £8 per hour depending on experience.
  • Service charge is spread equally across the team and pay is topped up accordingly (during busy periods this can add substantially to your take home)
  • Free staff parking
  • Staff loyalty card
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Transport is essential due to location.

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion

Apply Now
Read more

Chef de Partie

Beaulieu Hotel, Beaulieu

An exciting opportunity for a Chef de Partie has arisen at our Beaulieu Hotel and Drift Inn site in the heart of the New Forest.

Serving traditional & hearty home cooked food, we’re committed to sourcing & supporting local suppliers as members of both the New Forest Marque & Hampshire Fare.

So if you’re someone with a passion and interest for cooking, then we would like to hear from you.

Mains responsibilities:

  • To prepare, cook and deliver dishes from our restaurant to diners, ensuring dishes reflect our food ethos and brand
  • Ensuring all health, safety and food practices are consistently adhered to
  • To play a role in creating/developing new dishes for our seasonal menus

Skills & attributes:

  • To have a good understanding of all basic techniques, the ability to deliver to an excellent standard and willingness to learn
  • To show a desire to develop your skills, as well as to show creativity and passion in your work
  • A friendly and positive attitude
  • Highly motived, proactive and reliable
  • To be clean and tidy, conforming to all food and hygiene legislation
  • The ability to remain calm under pressure.

Salary:

  • Salary: Up to £20,000 depending on experience, 48 hour contract, working 5 days out of 7 (Evenings, weekends & split shifts)

Benefits:

  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus

Due to the location own transport is essential

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

Apply Now
Read more

Apprentice Chef

New Forest Hotels

An exciting opportunity has arisen for Apprentice chefs to join our established hotel group based in the New Forest. This role would ideally suit a person looking to progress a career as a chef. The hotels are as follows:

Forest Lodge Hotel – Lyndhurst

Beaulieu Hotel – Beaulieu

Moorhill House Hotel – Ringwood

Burley Manor – Ringwood

We are a group of 5 hotels and a pub ranging from 3 to 4 stars and 1 to 2 rosette restaurants all in a close proximity so we have the benefit of being able to suit the right candidate to the right venue.

You will benefit from working within a busy and vibrant team reporting directly to the Head Chef whilst undertaking well recognised apprenticeship training.

Made up of 70% on the job experience, 20% mentoring & coaching and just 10% classroom learning, Umbrella Training’s learning model gives apprentices the chance to work with experienced hospitality professionals, gain valuable work experience and study for a qualification whilst earning.

We are looking for energetic, ambitious and committed individuals who are eager to learn and make the most of this fantastic opportunity. After successfully navigating your way through your first year you will have the opportunity to complete a further 12-month advanced apprenticeship. There will also be the chance to advance within the collection as a Chef de Partie.

We’ll also provide a full set of knives, chef whites and shoes

No previous cooking experience is required.

Salary & hours:

  • £5 per hour with a guaranteed pay rise upon completing the first year of your apprenticeship
  • Typical working week will be 48 hours per week, split shifts, weekends and evenings are required

Benefits:

  • 28 days holiday per year, plus a duvet day on your birthday
  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

Due to location own transport is essential

Apply Now
Read more

Hotel Receptionist

New Forest Hotels

An exciting opportunity has arisen within our group for receptionists – Beautifully located in the heart of the New Forest.

So if you’re an individual who is motivated by delivering exceptional customer service with a flair, creating a warm & welcoming atmosphere and memorable experience for guests, then we are looking for you.

With an upbeat & vibrant atmosphere, we are searching for someone who is presentable, enthusiastic and possesses a strong attention to detail – You’ll be a key team player and pride yourself on becoming an ambassador for the hotel

Skills & attributes:

  • Good customer service skills are essential you should be able to demonstrate a high level of organisation andattention to detail.
  • You must be passionate about delivering outstanding hospitality to our guests whilst demonstrating a thorough knowledge of products and services.
  • Experience in a similar role would be an advantage but not essential as full training will be given.

Mains responsibilities:

  • To undertake front of house duties including meeting, greeting and attending to the needs of guest to ensure a superb customer experience.
  • To be responsible for guest check-in & check-out, guests billing processes and cash/data handling.
  • To undertake general administration duties including emails, filling, answering the telephone and assisting with restaurant, treatment & room reservations.
  • To be responsible for the smooth running of reception.

Salary & benefits:

  • Salary range: up to £19,000.00 depending on experience
  • 45 hour contract, working 5 days out of 7 (Evenings & weekends)
  • 28 days holiday per year plus a duvet day on your birthday
  • Uniform included
  • Fantastic career development, training & opportunities
  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

Transport is essential due to location

Apply Now
Read more

Hospitality Apprenticeships

New Forest Hotels

Hospitality Apprenticeships

We’re excited to announce that we are now in partnership with Umbrella Training and currently recruiting for talented and ambitious individuals to join our new elite hospitality apprenticeship programme. There are apprenticeship opportunities available for the following roles across our collection of hotels, restaurants and pub:

  • Commi Chef
  • Chef de Partie
  • Food & Beverage Assistant
  • Hospitality Supervisor
  • Housekeeper
  • Receptionist
  • Reservations Assistant

Made up of 70% on the job experience, 20% mentoring & coaching and just 10% classroom learning, Umbrella Training’s learning model gives apprentices the chance to work with experienced hospitality professionals, gain valuable work experience and study for a qualification whilst earning.

With a commitment to training, developing and investing in our people, once you have completed your apprenticeship there will be opportunities to progress within and continue your development to a higher-level apprenticeship.

So, if you’re an energetic individual, eager to learn and keen to start a new career in the hospitality industry, we’re looking for you. No previous hospitality experience is required.

Salary & hours:

  • £5 per hour with a guaranteed pay rise upon completing the first year of your apprenticeship
  • Tips paid monthly on top of your salary
  • Typical working week will be 5 days out of 7, including evenings and weekends, however will vary depending on apprenticeship

Benefits:

  • 28 days holiday per year, plus a duvet day on your birthday
  • Uniform included
  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion

Apply Now
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Housekeepers

New Forest Hotels

We are looking for an energetic, enthusiastic Housekeepers to join our team at New Forest Hotels.

You will be someone who shares our passion for delivering a consistently high level of cleanliness.

Friendly, presentable and welcoming you will be someone who thrives on working in a fast paced environment and prides themselves on exceeding customer expectations.

Main responsibilities:

  • To uphold an extremely high level of cleanliness & standards
  • To ensure deep cleaning procedures are in place & followed
  • Maintenance issues are reported
  • To carry out regular room inspections and spot checks
  • To ensure health & safety legislation is adhered to

Skills & attributes:

  • 1 years housekeeping experience is advantageous but not essential
  • A friendly and positive attitude
  • Highly motived, proactive and reliable
  • An exceptional eye for detail

Salary

  • Competitive salary
  • Full and Part time positions available

Benefits:

  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Transport essential due to location

Due to the high volume of applicants that we receive we are not able to get back to every candidate. Therefore, if you have not heard from us within 2 weeks of submitting your application, please assume you have been unsuccessful on this occasion.

Apply Now
Read more

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