Start your career at New Forest Hotels

Why choose us

New Forest Hotels is a fantastic place to start or develop your career in hospitality. We are always keen to recruit individuals with an ambitious outlook, and you’ll find our current vacancies below.

Housekeeper

Forest Lodge Hotel, Lyndhurst

We are looking for an energetic, enthusiastic Assistant Housekeeper to join our team at Forest Lodge Hotel.

You will be someone who shares our passion for delivering a consistently high level of cleanliness.

Friendly, presentable and welcoming you’ll be someone who thrives on working in a fast paced environment and prides themselves on exceeding customer expectations.

Main responsibilities:

  • To uphold an extremely high level of cleanliness & standards
  • To ensure deep cleaning procedures are in place & followed
  • Maintenance issues are reported
  • To carry out regular room inspections and spot checks
  • To ensure health & safety legislation is adhered to

Skills & attributes:

  • 1 years housekeeping experience is advantageous but not essential
  • A friendly and positive attitude
  • Highly motived, proactive and reliable
  • An exceptional eye for detail

Salary

  • up to £16,997 depending on experience
  • 40 hour contract, working 5 days out of 7

Benefits:

  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Transport essential due to location.

 

Apply Now
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Junior Sous Chef

Bartley Lodge Hotel, Nr Lyndhurst

We are seeking a Junior Sous Chef to join our 2 Rosette accredited team. We require a team member who has had exposure to 2 Rosette kitchen standard, that can manage a section fully and float around all other sections of the kitchen.

The Bartley Lodge Hotel is situated in the heart of the New Forest and strives to use local produce where possible.

The ideal candidate will be able to run a busy section to a consistent 2 Rosette level. They will also be expected to help the senior chefs.

Role Responsibilities:

Work closely within a team to achieve targets.

Abide by regulations set by the company and senior team members.

Advise and develop junior brigade members.

Assist in the day to day running of services.

Manage a section to a consistent 2 Rosette level.

Work alongside the chef to deliver a high quality productMeet and manage deadlines.

Develop menu ideas for any upcoming menus.

Adhere to time constraints, hygiene practices and organisation.

Candidate Specification:

Must be flexible on working hours dependant on business.

Must be efficient on time keeping, have a keen eye for detail.

Be passionate, committed and professional at all times.

Must be able to work independently and as part of a team.

Hold a similar position previously.

Basic food hygiene certificate.

Working hours 48 hours per week over 5 days.

Salary £20,000 – £23,000 per annum.

Benefits:

  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Transport essential due to the location of the hotel

 

Apply Now
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Commis Chef

New Forest Hotels

The Drift Inn – Commis Chef – Temp Summer Contract

An exciting opportunity has arisen at our quintessential pub in the heart of the New Forest.

Our chefs take superb seasonal ingredients from the New Forest and across the British Isles.

If you’re someone with a passion and interest for cooking, creating rustic & vibrant dishes then we would like to hear from you.

Mains responsibilities:

To prepare, cook and deliver dishes from our restaurant to diners, ensuring dishes reflect our food ethos and brand.

Ensuring all health, safety and food practices are consistently adhered to.

To play a role in creating/developing new dishes for our seasonal menus.

Skills & attributes:

To have a good understanding of all basic techniques, the ability to deliver to an excellent standard and willingness to learn. To show a desire to develop your skills, as well as to show creativity and passion in your work. A friendly and positive attitude. Highly motived, proactive and reliable. To be clean and tidy, conforming to all food and hygiene legislation. The ability to remain calm under pressure.

Salary:

  • Salary range: £17,596 to £18,720 depending on experience 48 hour contract, working 5 days out of 7 (Evenings, weekends & split shifts)
Apply Now
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Reservations Agent

New Forest Hotels

We are looking to expand our central reservation department and our searching for an energetic and passionate individual who prides themselves on delivering excellent customer service.

Friendly, presentable and welcoming you’ll be someone who thrives on working in a fast paced environment and prides themselves on exceeding customer expectations.

The role will predominantly involve answering the telephone, responding to emails and live chat.

Our ideal candidate will have:

  • Excellent and confident telephone manner
  • Good written skills, providing a friendly yet professional tone when corresponding with customers
  • Ability to multi task, dealing with constant incoming calls whilst responding to clients online.
  • Great Time management, ensure deadlines are met and work load is prioritised
  • Computer literacy with experience using Microsoft Office
  • Experience in the customer service industry, having a natural flair and passion for sales
  • Previous hotel, reservation experience desirable but not essential as full training will be given

Salary & benefits:

  • Working 35 hours: 1pm – 9pm, Monday to Friday (some flexibility required)
  • Salary: £8.00 – £8.25 per hour depending on experience
  • Full time
  • 20 days holiday PA
  • Benefits
  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Transport essential due to location.

Apply Now
Read more

Operations Director

New Forest Hotels

Operations Director up to £70K plus bonus

 

We are an established hospitality group who are looking for a talented and dedicated Operations Director to drive positive change throughout the groups operations by constantly evaluating and improving how the business units operate.

 

With a boutique Restaurant & Rooms, 4 country hotels and a pub this is a busy and demanding role that requires the right person to manage the implementation of all business guidelines and strategies, working with other department heads  to ensure operations are efficient, run smoothly and are always in accordance with company regulations.

 

Principle accountabilities include:

 

  • Direct and control all employees within the hotels/pub to ensure that they are appropriately motivated and trained and carry out their responsibilities to the required standard.
  • Contribute to the development of the company’s corporate strategy and lead strategy development in the areas of Production, Recruitment, HR, Health & Safety and Customer Satisfaction to ensure that company achieves its short and long-term objectives.
  • Develop and implement all necessary policies and procedures to ensure that the company achieves their business objectives.
  • Develop all necessary policies and procedures to ensure that a safe and healthy working environment is maintained at all company sites.
  • Develop and control the budget for the business to ensure that all sites have the resources required to meet their objectives within agreed financial parameters.
  • Maintain an effective working relationship with all other Managers/staff to ensure that there is effective co-ordination of all company activities in support of corporate objectives.
  • Act as the company’s main adviser on all issues relating to operational functions and keep abreast of latest developments to ensure that the Company maintains its competitive position.
  • Investigating any customer complaints and reporting any issues. Also ensuring any learning points are shared with all business unit managers.
  • Working with appropriate head office departments to deal with all legal and HR matters that may occur.
  • Highlight gaps development and organise training where appropriate.
  • Ensure each hotels’ premise License is current and up to date, liaising with the local authorities with regards to any anomalies and resolving these.
  • Working with department heads and senior management to assist them to get the best performance from their teams.
  • Work with HR to draft and agree minimum recruitment requirements for each role within the group’s business units.
  • Monitoring food, liquor and staffing costs on a weekly basis, taking appropriate action where these are outside set targets.
  • Work with the General Managers to ensure that the team is continually developed to achieve the highest standards of customer service through ongoing communication, training, and delegation.
  • Responsible for ensuring the business units’ financial targets, the group’s strategic goals, the brand guidelines and other agreed targets are met in all departments that the Operations Manager has responsibility for.
  • Continually driving positive business change together with the Managing Director in order to increase group profitability.

 

The ideal candidate will have:

 

  • At least 5 years significant managerial experience in all departments within the hotel industry
  • Degree or HND in hospitality management
  • Uncompromising Service standards within the hotel industry
  • A strong understanding of profits and GP’s in the industry with strong business acumen
  • Excellent communication and organisational skills and able to prioritise own and other’s workloads
  • Experience with spreadsheets and forecasts etc
  • Flexible working attitude, to be able to work as a team.

 

Salary and Benefits:

 

  • Salary: up to £70K depending on experience plus bonus
  • Private Healthcare
  • 28 days holiday PA
  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

 

Apply Now
Read more

Food & Beverage Assistant – up to £8.00 per hour

Forest Lodge Hotel, Lyndhurst

Are you looking for a new challenge?

Are you thinking of a career in the hospitality industry?

If the answer to these questions is yes then we might be looking for you.

An exciting position has arisen for school leavers who have great people skills and a passion for offering excellent service to customers. Our Forest Lodge Hotel in Lyndhurst is set on gorgeous grounds in the heart of the New Forest.

All we ask is that you are smart, enthusiastic and eager to learn.

The salary is competitive with excellent staff benefits. Forest Lodge Hotel is part of a larger group of hotels and we offer great career prospects for individuals who are looking to embark on a successful career within the industry. We have a great reputation for promoting from within.

Due to the location it is essential that you can drive or that the hotel is within easy travelling distance from your home.

Apply Now
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Assistant Manager

Beaulieu Hotel, Beaulieu

Responsible for the day to day operation of the hotel, you’ll be an enthusiastic, energetic and optimistic individual who has a passion for the hospitality industry. Guiding, coaching and inspiring, you will play a key part in developing the team to ensure they are delivering exceptional customer service at all times.

You’ll support the General Manager in maximising revenue opportunities, controlling costs and ensuring the safety of guests and employees at all time.

Friendly, presentable and welcoming you’ll be someone who thrives on working in a fast paced environment and prides themselves on exceeding customer expectations.

The role will predominantly involve overseeing restaurant, bar and reception. Conference & banqueting will also be part of the role.

Main responsibilities:

  • To develop, train & inspire the team to deliver exceptional customer service – Communicating our brand values at all times
  • To provide a consistently high standard of service in all food & beverage departments with a genuine interest in food & drink
  • To oversee front of house including reception & housekeeping
  • To uphold the consistency high level of standards in all areas of the hotel, following & implementing company procedures/policies
  • Assist with maintain health and safety records
  • This role is extremely varied and you’ll be expected to support the General Manager in overseeing all areas of the hotel operations

Skills & attributes:

  • Previous management or supervisory experience
  • Knowledge of reception, front office & reservations systems
  • Strong work ethic & willingness to learn
  • Knowledge of payroll, financial reporting & controlling costs
  • Committed to delivering high levels of customer service
  • A friendly & positive attitude
  • Highly motivated & reliable
  • Proactive and able to use own initiative

Salary & benefits:

  • Salary: £20,000 – £25,000 depending on experience
  • 48 hour contract, working 5 days out of 7 (Evening & weekends)
  • 28 days holiday PA
  • Free meals on duty & uniform included
  • Fantastic career development, training & opportunities
  • Benefits
  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Transport essential due to location.

Apply Now
Read more

Head Chef

Forest Lodge Hotel, Lyndhurst

Forest Lodge Hotel & Glasshouse Brasserie

We are currently renovating our restaurant and will have a new concept with a focus on brasserie style food.

It is essential to have this style of food experience and to a 2 rosette standard is preferred

Our general manager comes from a Food and Beverage background so it is essential to formulate a key relationship

We will be focusing on the provenance of product and the simplicity of food  (no swipes/foams needed here)

You will directly report to the general manager on a day to day capacity but you have the support of a Group executive chef in all manners food, training, development and standards.

The first process of interview is to meet our general manager

The Role:

  • Report to Our general manager on a day to day basis
  • Support from our Group Executive Chef who wishes to appoint, develop and mentor someone with potential.
  • Responsibility is broad to deliver what is required by the Company, to keep the food offer relevant, to drive sales and margins and maintain high standards and quality.
  • The key is for you to manage and inspire the strong kitchen team

What’s in it For You:

  • Significant career development.
  • Autonomy
  • Supportive and positive working environment – we all work as a Team.
  • Good Salary, plus Bonus, private medical care, perks

What we’re looking for:

  • An enthusiastic, dynamic and qualified Head Chef who is ready to make this change.
  • Someone with a practical approach who will always enjoy getting ‘hands on’ in the kitchen, working alongside the Team
  • Depth and breadth of Food Knowledge
  • Proven track record of running professional kitchens that deliver “spot on” and consistent food from fresh ingredients with changing menus.
  • An ability to take people with you – good interpersonal leadership and communication skills.
  • A passion for training and developing the kitchen teams.
  • Strong Organisational, time management, analytical and numerical ability.
  • Capability to interact with Senior Management and bring thought through plans and proposals to the table.

Role and Responsibilities

To deliver the food development/vision to the company’s brand standards

  • Menu strategy, development & implementation.
  • Financially delivering (sales growth & GP’s)
  • Suppliers / Ingredients / seasonality / accurate
  • Developing & training our Kitchen team – (Chefs all levels to KP)
  • Innovation & implementation of new dishes & techniques

Implement the fundamentals of kitchen practice and guide the Chefs in the following

  • Kitchen Hygiene / cleaning & training implementation
  • Professional approach at all times
  • Develop seasonal offer with all sites/using fresh ingredients/ provenance where possible.
  • Costing / Recipes / Allergens / Dish spec sheets are up to date & accurate
  • Margin increase / checking weekly reports / recording all weekly figures /
  • resolving poor performance through our development plans
  • Chefs’ presentation and uniforms
  • Have monthly / quarterly chef’s meeting / with points & action to take with group executive chef
  • Implement kitchen briefings and meetings
  • Menu assessment / review / Pre-organise menu meeting
  • Chef assessment / team / development
  • Kitchen audit
  • Encouraging to work together, emphasis on teamwork

Food development / Implementation

  • Menu costing
  • Dish Spec Sheets
  • Recipes
  • Allergens
  • Seasonal dishes / Developing vegan & vegetarian offer
  • Improving existing menu offer – breakfast /children /Sunday roast/brasserie offer
  • Training on new dishes
  • Hands on kitchen developments

Salary & benefits:

  • Salary: £30,000-£32,000 depending on experience
  • 48 hour contract
  • Free meals on duty & uniform included
  • Fantastic career development, training & opportunities

*

  • Benefits
  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Transport essential due to location.

 

Apply Now
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Night Manager

Bartley Lodge Hotel, Nr Lyndhurst

We are currently seeking a highly motivated and independent candidate to join our front of house team – To act as the hotels point of contact overnight and to maintain a high degree of responsibility at all times.

It is this individuals responsibility to undertake portering duties, security and many other tasks during the night shift to ensure that all of our guests have a seamless and fantastic experience when they stay with us.

Mains responsibilities:

To look after hotel security and guest welfare at night – To ensure the fire evacuation procedures are fully understood and you know your duties in the event of fire evacuation.

To assist in setting up and servicing event rooms, this includes conference and banqueting.

To maximise every sales opportunity for food & beverage and rooms – To have a good knowledge of food and drink service.

To ensure the tidiness of public areas, car park and grounds at all times, including cleaning of these areas.

To carry out regular floor walks and security checks.

Basic reception duties – Guest check-in, check-out, telephone calls, enquiries and room service calls. Occasional room billing for early check-outs.

Skills & attributes:

Strong work ethic & willingness to learn. A friendly and positive attitude. Highly self-motived, proactive and reliable. Excellent customer service skills and standards driven. Due to nature of the role, able to work well independently.

Salary & benefits:

  • Salary: £16,120-£19,291 depending on experience
  • 40 hour contract, working 5 days out of 7 (Evenings & weekends)
  • Free meals on duty & uniform included
  • Fantastic career development, training & opportunities

*

  • Benefits
  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Transport essential due to location.

Apply Now
Read more

Chef de Partie

Bartley Lodge Hotel, Nr Lyndhurst

Bartley Lodge Hotel – Chef de Partie

An exciting opportunity has arisen at our classic country Grade II listed hotel at Bartley in the New Forest.

Our chefs take superb seasonal ingredients from the New Forest and across the British Isles and beyond, then craft them into vibrant, rustic dishes with bold flavours.

If you’re someone with a passion and interest for cooking, creating rustic & vibrant dishes then we want to hear from you.

Mains responsibilities:

  • To prepare, cook and deliver dishes from our restaurant to diners, ensuring dishes reflect our food ethos and brand
  • Ensuring all health, safety and food practices are consistently adhered to
  • To play a role in creating/developing new dishes for our seasonal menus

Skills & attributes:

  • To have a good understanding of all basic techniques, the ability to deliver to an excellent standard and willingness to learn
  • To show a desire to develop your skills, as well as to show creativity and passion in your work
  • A friendly and positive attitude
  • Highly motived, proactive and reliable
  • To be clean and tidy, conforming to all food and hygiene legislation
  • The ability to remain calm under pressure.

Salary:

  • £18,000 – £20,000 depending on experience, 48 hour contract, working 5 days out of 7 (Evenings, weekends & split shifts)

Benefits:

  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

 

Apply Now
Read more

Weekend Housekeeping Assistant

New Forest Hotels

We are looking to recruitment with an immediate start for Burley Manor in Burley.

This position would be suitable for anyone with previous experience in a similar position. Who enjoys cleaning to a high standard and takes pride in their work. We are a group of hotels within the New Forest and have small friendly housekeeping teams.

Good rate of pay.

Own transport essential due to the location of Burley Manor.

Benefits:

  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

 

Apply Now
Read more

Receptionist

Bartley Lodge Hotel, Nr Lyndhurst

An exciting opportunity has arisen at our Bartley Lodge Hotel.

 

So if you’re an individual who is motivated by delivering exceptional customer service with a flair, creating a warm and welcoming atmosphere and memorable experience for guests, then we are looking for you.

 

Skills & attributes:

 

Good customer service skills is essential and you should be able to demonstrate a high level of organisation and attention to detail.

 

You must be passionate about delivering outstanding hospitality to our guests whilst demonstrating a thorough knowledge of products and services.

 

Experience in a similar role would be an advantage but not essential as full training will be given.

 

Mains responsibilities:

 

To undertake front of house duties including meeting, greeting and attending to the needs of guest to ensure a superb customer experience.

 

To be responsible for guest check-in and check-out, guests billing processes and cash/data handling.

 

To undertake general administration duties including emails, filing, answering the telephone and assisting with restaurant, treatment and room reservations.

 

To be responsible for the smooth running of reception.

 

Salary

  • Salary range: £16,263 to £20,000 depending on experience
  • 45 hour contract, working 5 days out of 7 (Evenings & weekends)

Benefits

  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus
  • Transport essential due to location.

 

Apply Now
Read more

Commis Chef

New Forest Hotels

The Drift Inn – Commis Chef – Temp Summer Contract

An exciting opportunity has arisen at our quintessential pub in the heart of the New Forest.

Our chefs take superb seasonal ingredients from the New Forest and across the British Isles.

If you’re someone with a passion and interest for cooking, creating rustic & vibrant dishes then we would like to hear from you.

Mains responsibilities:

To prepare, cook and deliver dishes from our restaurant to diners, ensuring dishes reflect our food ethos and brand.

Ensuring all health, safety and food practices are consistently adhered to.

To play a role in creating/developing new dishes for our seasonal menus.

Skills & attributes:

To have a good understanding of all basic techniques, the ability to deliver to an excellent standard and willingness to learn. To show a desire to develop your skills, as well as to show creativity and passion in your work. A friendly and positive attitude. Highly motived, proactive and reliable. To be clean and tidy, conforming to all food and hygiene legislation. The ability to remain calm under pressure.

Salary:

  • Salary range: £17,596 to £18,720 depending on experience 48 hour contract, working 5 days out of 7 (Evenings, weekends & split shifts)

 

Apply Now
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Assistant Pub Manager – up to £23K

New Forest Hotels

Responsible for the day to day operation of the Drift Inn pub, you’ll be an enthusiastic, energetic and optimistic individual who has a passion for the hospitality industry. Guiding, coaching and inspiring, you will play a key part in developing the team to ensure they are delivering exceptional customer service at all times.

You’ll support the Pub Manager in maximising revenue opportunities, controlling costs and ensuring the safety of guests and employees at all time.

Friendly, presentable and welcoming you’ll be someone who thrives on working in a fast paced environment and prides themselves on exceeding customer expectations.

Main responsibilities:

  • To develop, train & inspire the team to deliver exceptional customer service – Communicating our brand values at all times
  • To provide a consistently high standard of service in all food & beverage departments with a genuine interest in food & drink
  • To uphold the consistency high level of standards in all areas of the pub, following & implementing company procedures/policies
  • Assist with maintain health and safety records
  • This role is extremely varied and you’ll be expected to support the Pub Manager in overseeing all areas of the pub operations

Skills & attributes:

  • Previous management or supervisory experience
  • Strong work ethic & willingness to learn
  • Knowledge of payroll, financial reporting & controlling costs
  • Committed to delivering high levels of customer service
  • A friendly & positive attitude
  • Highly motivated & reliable
  • Proactive and able to use own initiative

Salary & benefits:

  • Salary: £20,000 – £23,000 depending on experience. This is a temp to perm position.
  • 48 hour contract, working 5 days out of 7 (Evening & weekends)

Benefits

  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

 

Apply Now
Read more

Part Time Cleaner

New Forest Hotels

Part Time Pub Cleaner

We currently have a vacancy at the Drift Inn, our quintessential pub located in the heart of the New Forest.

We are looking for a part time cleaner to work their magic and keep our restaurant and bar spotlessly clean.

We are looking for an energetic and hardworking individual to join our friendly team.

Our popular and scenic pub is part of a larger group of hotels with award winning restaurants, bringing opportunities for conscientious and talented people to develop, train and grow to reach their full potential within this fast paced and exciting industry.

Ideal skills and attributes:

  • Experience of commercial cleaning, ideally pubs and or restaurants
  • Team worker

Salary:

£7.50 per hour

Maternity cover – own travel essential due to location

 

Apply Now
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Group Spring Cleaner

New Forest Hotels

New Forest Hotels – Group Spring Cleaner

We are looking for an energetic, enthusiastic and experienced housekeeper to join our team as our Group Spring Cleaner, working across our 5 country house hotels, you will be responsible for carrying out deep cleans of bedrooms on a rotational basis – Acting as a support for the busy hotels housekeeping teams.

We pride ourselves on high standards, so you will be someone who shares our passion for delivering a consistently high level of cleanliness. Acting as a support for the hotels housekeeping teams.

Friendly, presentable and welcoming you’ll be someone who thrives on working in a fast paced environment and prides themselves on exceeding customer expectations.

Main responsibilities:

  • To follow an extensive & thorough deep cleaning checklist for each room – this is a very hands on and physical role
  • To communicate with Head Housekeepers to ensure rooms are deep cleaned on a rotational basis
  • To keep records of checklists & rooms deep cleaned
  • To follow health and safety legislation

Skills & attributes:

  • 2+ years housekeeping experience
  • A friendly and positive attitude
  • Highly motived, proactive and reliable
  • An exceptional eye for detail
  • Knowledge of health & safety legislation

Salary:

  • Salary: £12,000.00 to £14,000.00 depending on experience
  • 30 hours per week

Benefits:

  • Perk Box – access to the best perks from some of the UK’s biggest brands including discounts off your weekly shop.
  • Cycle to work scheme – purchase yourself a new bike with generous discount and spread the cost
  • Active Social Committee – Get involved in social events in and outside of work
  • Excellent opportunities for training and development
  • Pension scheme
  • 28 days holiday per year plus a duvet day on your birthday
  • Healthcare benefits – discounted private healthcare
  • Staff loyalty card – rewarding you with discounts up to 50% off our products and services
  • Free staff parking
  • Escape to the sun and receive a discounted rate at our sister resort in Cyprus.

Transport essential due to locations.

 

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Reservations Agent (Part Time)

New Forest Hotels

We are looking to expand our central reservation department and our searching for an energetic and passionate individual who prides themselves on delivering excellent customer service.

Friendly, presentable and welcoming you’ll be someone who thrives on working in a fast paced environment and prides themselves on exceeding customer expectations.

The role will predominantly involve answering the telephone, responding to emails and live chat.

Our ideal candidate will have:

  • Excellent and confident telephone manner
  • Good written skills, providing a friendly yet professional tone when corresponding with customers
  • Ability to multi task, dealing with constant incoming calls whilst responding to clients online.
  • Great Time management, ensure deadlines are met and work load is prioritised
  • Computer literacy with experience using Microsoft Office
  • Experience in the customer service industry, having a natural flair and passion for sales
  • Previous hotel, reservation experience desirable but not essential as full training will be given

 

Salary & benefits:

  • Working hours: 5pm – 9pm, Monday to Friday (some flexibility required)
  • Salary: £8.00  – £8.25 per hour depending on experience
  • Part time
  • 20 days holiday PA
  • Staff discount on accommodation, dining & treatments at Burley Manor, New Forest Hotels & The Drift Inn.

Transport essential due to location.

 

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Casual Restaurant/Bar Staff

New Forest Hotels

Experienced Waiter/Waitress/Bar Server, £7.00-£8.00ph

We currently have vacancies within our group of hotels located in the heart of the new forest. We are looking for experienced Waiting and Bar Staff who will bring their personality and potential continuing to give our customers that ‘special’ New Forest experience.

We are looking for energetic and hardworking individuals who are passionate about the hospitality industry and everything it encompasses.

Our hotels with award winning restaurants are located in Bartley, Beaulieu, Burley and Lyndhurst, bring opportunities for conscientious and talented people to develop, train and grow to reach their full potential within this fast paced and exciting industry.

Ideal skills and attributes:

  • Experience is preferred though not essential as training will be given.
  • Team worker
  • Great personality
  • Passion for the industry
  • Strong customer service skills

Salary and Benefits

  • £7.00 – £8.00 per hour
  • Staff discounts on accommodation and dining at all our New Forest Hotels properties
  • Excellent development and progression opportunities within our group.

Transport is essential due to locations of our hotels.

In your covering letter please stipulate which hotel you wish your application to be considered for.

 

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Casual Restaurant/Bar Staff

New Forest Hotels

Experienced Waiter/Waitress/Bar Server, £7.00-£8.00ph

We currently have vacancies at the Drift Inn, our quintessential pub located in the heart of the new forest. We are looking for experienced Waiting and Bar Staff who will bring their personality and potential continuing to give our customers that ‘special’ Drift Inn experience.

We are looking for energetic and hardworking individuals who are passionate about the hospitality industry and everything it encompasses.

Our popular and scenic pub is part of a larger group of hotels with award winning restaurants, bringing opportunities for conscientious and talented people to develop, train and grow to reach their full potential within this fast paced and exciting industry.

Ideal skills and attributes:

  • Experience in a busy pub environment is preferred though not essential as training will be given.
  • Team worker
  • Great personality
  • Passion for the industry
  • Strong customer service skills

Salary and Benefits

  • £7.00 – £8.00 per hour
  • Staff discounts on accommodation and dining at all our New Forest Hotels properties
  • Excellent development and progression opportunities within our group.

 

 

Apply Now
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