Website Policies

Cookies

The New Forest Hotels’ site uses cookies to keep track of your visits to our website. A cookie is a small file that can be stored by your browser on your computer’s hard drive.

Cookies are only used to compile anonymous statistics related to the use of services or patterns of browsing. Data collected in this manner is only used in aggregate as it is without individual identification.

You can usually change your browser’s settings so that it will not accept cookies, although this may restrict some website functionality.

 

Click Tale Tracking

This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. ClickTale does not collect personally identifiable information that you do not voluntarily enter in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to aid user-engagement with this website. You can choose to disable the Service at http://www.clicktale.net/disable.html.
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What is the Book Direct Price Promise?

Quite simply it means that if you book on line direct with any of the hotels in the New Forest displaying this logo, you will get the best rate available anywhere on the web – guaranteed!

All you need to do is make your booking via the Hotel’s own website and you will receive the following benefits:

  • Best Rate available anywhere on the web – guaranteed!
  • Bed and Breakfast rate – only available when you book direct.
  • A ‘Brand New Forest Card’ worth £5, offering you many exclusive discounts locally; only available to cardholders.

This is a New Forest initiative and only the following hotels who display the logo have signed up to provide these guarantees: Balmer Lawn Hotel, Bartley Lodge Hotel, Beaulieu Hotel, Careys Manor Hotel & Senspa, Cottage Lodge, Montagu Arms, BEST WESTERN Forest Lodge Hotel, Moorhill House Hotel and Hotel Terravina,

In the unlikely event that we have “slipped up” and you do find a lower rate on line then the following terms apply
  • All valid claims will have their rate price matched and receive a complimentary upgrade (subject to availability).
  • Any claims must be made through the hotel reservation’s team within 48 hours of booking
  • The lower price must be bookable on a Third Party website (excluding the NFTA website*) and still be available when checked
  • The lower price must be for
    • The same property and room type
    • The same arrival/departure dates and length of stay
    • The same conditions (meal plan, cancellation and booking policy etc.)
  • Bookings made within 48 hours of arrival are not eligible for this offer
  • The hotels standard T’s and C’s will still apply
Book direct
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Our News and Events

Win a Vintage Themed Wedding
Tue 08 Apr 2014

Would you or a friend like to WIN an on trend Vintage themed wedding in the New Forest? Look out for our amazing vintage wedding competition on our Facebook!!
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Say Thank you to your Mum this Mother's Day with the perfect gift!
Fri 21 Mar 2014

Mother's Day is just around the corner... Sunday 30th March 2014. Make sure you treat your mum with the perfect gift from New Forest Hotels.
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Breaks and Offers

Breaks and Offers

We've put together some special breaks to help you get the most out of your stay.