Website Policies

Cookies

The New Forest Hotels’ site uses cookies to keep track of your visits to our website. A cookie is a small file that can be stored by your browser on your computer’s hard drive.

Cookies are only used to compile anonymous statistics related to the use of services or patterns of browsing. Data collected in this manner is only used in aggregate as it is without individual identification.

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What is the Book Direct Price Promise?

Quite simply it means that if you book on line direct with any of the hotels in the New Forest displaying this logo, you will get the best rate available anywhere on the web – guaranteed!

All you need to do is make your booking via the Hotel’s own website and you will receive the following benefits:

  • Best Rate available anywhere on the web – guaranteed!
  • Bed and Breakfast rate – only available when you book direct.
  • A ‘Brand New Forest Card’ worth £5, offering you many exclusive discounts locally; only available to cardholders.

This is a New Forest initiative and only the following hotels who display the logo have signed up to provide these guarantees: Balmer Lawn Hotel, Bartley Lodge Hotel, Beaulieu Hotel, Careys Manor Hotel & Senspa, Cottage Lodge, Montagu Arms, BEST WESTERN Forest Lodge Hotel, Moorhill House Hotel and Hotel Terravina,

In the unlikely event that we have “slipped up” and you do find a lower rate on line then the following terms apply
  • All valid claims will have their rate price matched and receive a complimentary upgrade (subject to availability).
  • Any claims must be made through the hotel reservation’s team within 48 hours of booking
  • The lower price must be bookable on a Third Party website (excluding the NFTA website*) and still be available when checked
  • The lower price must be for
    • The same property and room type
    • The same arrival/departure dates and length of stay
    • The same conditions (meal plan, cancellation and booking policy etc.)
  • Bookings made within 48 hours of arrival are not eligible for this offer
  • The hotels standard T’s and C’s will still apply
Book direct
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Our News and Events

Charity Fashion Show - 24th May 2013
Tue 07 May 2013
Join us at the Beaulieu Hotel on Friday 24th May 2013 and help raise funds for the Jigsaw Appeal.
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Introducing the Twizy
Wed 03 Apr 2013
Whizz around the stunning New Forest National Park in your very own Twizy.
Read more

View all news

Breaks and Offers

Breaks and Offers

We've put together some special breaks to help you get the most out of your stay.

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