We hope your stay at Moorhill House Hotel was everything you expected. We'd appreciate any comments, thoughts or ideas for improvement that you may have, so please take a moment to sign our guest book.
"I wanted to drop a line regarding our recent stay at Moorhill House. My husband and I got maried at this hotel 2 ears ago and I am ashamed to say I did not send the hotel any feedback at the time praising it on making our day very special, and I could not fault it in any way either in the lead up to or during the day itself. Alex was very attentive (and patient at times with us)!
As I mentioned, we have again stayed there and once again had a fabulous time. We were greeted by Alex on our arrival who recognised us and made us feel welcome and like individuals. This was followed up with great service throughout our stay from all the staff with a special thank you to Tom who served us at dinner and breakfast and was very pleasant and professional. Although there was a wedding in progress, I did not feel any service to us suffered.
I would not hesitate to come back a third time and recommend it to anyone. I would appreciate it if you could pass our thanks onto the appropriate personnel."Zecci Carter - September 2012
"We had a last minute booking and were unsure what to expect but your staff were so friendly, the room was immaculate and spacious, and breakfast was delicious! Thank you so much, we'll be back!"Awan Family - August 2012
"Alex & Staff, we just wanted to say a big thank you for all your hard work to make our day such a success.
We had a fantastic day as did all our guests. We had many comments about having picked such a lovely venue and how delicious the food was. We really appreciate everything you and all the staff did." Paul & Laura Stevens - July 2012
"Excellent stay. Staff are professional and very helpful. Food is first class. We will visit again and would recommend to others. Thank you!"Mr & Mrs Smith - May 2012
"Thank you, thank you, thank you for making our wedding dreams come true. I stayed the night of the 22.09.11 in our bridal suite, and my Husband and I stayed the night of our wedding on the 23rd Sept 2011. Alex and her team welcomed us into the Moorhill House Hotel as though we were old friends, everything we wanted we got from moving the furniture in the small waiting area to enable us to walk out of the wedding ceremony room straight into the beautiful gardens without having to squeeze past furniture (which under normal circumstances is not in the way but with a big wedding dress and a long train was a bit of a squeeze) to spending time the night before our wedding going through where everything will be, how we will be seated, the process of the day, a walk through and more.
I tried smuggling our honeymoon 4 poster bed out the room but it just wouldnt fit in the car, it was the most comfortable bed I have EVER slept in. The chef did the most amazing wedding breakfast, so many of our guests comlimented us on our choice of menu (in fact it was the standard wedding breakfast menu but they didnt know this!). The receptionists, bar staff, waitresses and waiters are all professional and most importantly friendly, helpful and were genuiningly glad to be part of our very special day.
We had more compliments on choosing such a beautiful hotel than I can remember. Everyone was happy includig my father who is a very hard man to please. So Alex, thank you for everything you and your team did, you went so far out of your way to make our day special you will never know how impressed, happy and pleased we are with the service we received from the Moorhill House Hotel. We will come back each year on our wedding anniversairy for dinner, bed and breakfast and some of our guests have decided to pay you a visit in the not too near future."
Mary & Glen Carter - September 2011
"Organising a group weekend away is always a worry but I've had nothing but glowing feedback from the 50 members of the Essex Group of the TR Register who've just got home after an absolutely cracking weekend. Making and keeping 50 people happy is no mean achievement, but Alex O'Neil and her staff did just that, nothing was too much trouble and all the staff were attentive, courteous and with the right amount of humour. Accomodation, food, service all spot on, and great value for money. We're already talking about when we can make a return visit."
Andy Dimbleby - June 2011
"We would like to pass on our thanks and praise to all your staff and especially your Manager Alex, for the care and service we received on Saturday 4th June when our daughter Louisa married Matthew at your lovely hotel. Alex was there every step of the way to make our daughters day a very special day. Your staff were always smiling and curtious. We especially liked the special touches such as the heart shape that the champagne classes were set out in. These little details we would not have thought of seemed to be just done.
Our compliments to the chef and all his staff, we had many compliments on the high standard of the food at the wedding breakfast from our guests. The surroundings were beautiful, and the setting quiet and very personal. Once again a big thank you to Alex and all her staff who helped make our daughters wedding day very special indeed. We would not hesitate to recommend your hotel for a wedding venue. Thank you so much."
Wendy & Pete Davis - June 2011
"We have just enjoyed a 2 night break - our first visit to Moorhill House, having stayed at the Beaulieu several times. Our expectations were exceeded - extremely clean, comfortable rooms and food better than in many five star hotels. All the staff went out of their way to be helpful - can't wait to come back!"
Pam Jones - February 2011
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