Green Policy

New Forest Hotels are not just in the New Forest but part of it and so we try to do out bit to help preserve the environment we live and work in.

We undertake a number of activities to ensure that all our hotels are as environmentally friendly and ‘green’ as possible and we encourage all our guests to also be kind to the environment by promoting car-free travel to our hotels.

Resource Efficiency Audit
In order to improve our energy consumption and waste management and disposal we have undergone an environmental audit. The results of this have been invaluable in saving energy and improving the way we dispose of waste.

Monitoring the use of our resources
We monitor the usage of all our resources (water, gas and electricity) to see exactly how much we use and where we can conserve energy.

Use of energy saving bulbs
We are replacing standard light bulbs, wherever possible, with energy saving bulbs, to aid reducing our electricity use.

Environmentally friendly paper
We use paper made from trees in sustainable forests. Unfortunately we are unable to use recycled paper as it is not compatible with our office machinery, it is also heavily bleached and the chemical used in this process can be more detrimental to the environment.

Local purchasing
As members of the New Forest Marque we buy from local suppliers, whenever possible, to prevent the cost that long distance transport has on our environment in terms of noise and air pollution. In addition we are instigating a program to reduce packaging by insisting on the use of reusable containers wherever possible.

Our Hotels do not wish to compromise the standards of service which we set and supply to our guests, but the gallons of water, use of energy and use of harmful detergents needed to launder our linens increases the impact on our environment. We therefore ask our guests to request a clean supply of bath linens only when they feel it necessary.

We turn down radiators instead of opening windows to reduce our gas consumption.

Car free discounts
We offer discounted rates to our guests that choose to travel to the New Forest car free. Please see our car free pages for more information.

Green team
In order to facilitate environmentally friendly policies throughout our group and encourage new ideas for being green we set up a ‘Green Team’, a group of employees with at least one representative from each hotel.

Future actions and strategies
Expansion of the recycling program
At present we have paper and glass recycling bins at all the hotels. We are currently piloting a food waste scheme at the BEST WESTERN Forest Lodge Hotel that we hope to roll out across the group in the near future.

Reduction of energy consumption
In addition to the program we have already initiated by monitoring consumption of our resources, we shall be pursuing further reductions as our consumption patterns become clearer. Any ideas we implement will not result in any inconvenience for our guests or staff.


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What is the Book Direct Price Promise?

Quite simply it means that if you book on line direct with any of the hotels in the New Forest displaying this logo, you will get the best rate available anywhere on the web – guaranteed!

All you need to do is make your booking via the Hotel’s own website and you will receive the following benefits:

  • Best Rate available anywhere on the web – guaranteed!
  • Bed and Breakfast rate – only available when you book direct.
  • A ‘Brand New Forest Card’ worth £5, offering you many exclusive discounts locally; only available to cardholders.

This is a New Forest initiative and only the following hotels who display the logo have signed up to provide these guarantees: Balmer Lawn Hotel, Bartley Lodge Hotel, Beaulieu Hotel, Careys Manor Hotel & Senspa, Cottage Lodge, Montagu Arms, BEST WESTERN Forest Lodge Hotel, Moorhill House Hotel and Hotel Terravina,

In the unlikely event that we have “slipped up” and you do find a lower rate on line then the following terms apply
  • All valid claims will have their rate price matched and receive a complimentary upgrade (subject to availability).
  • Any claims must be made through the hotel reservation’s team within 48 hours of booking
  • The lower price must be bookable on a Third Party website (excluding the NFTA website*) and still be available when checked
  • The lower price must be for
    • The same property and room type
    • The same arrival/departure dates and length of stay
    • The same conditions (meal plan, cancellation and booking policy etc.)
  • Bookings made within 48 hours of arrival are not eligible for this offer
  • The hotels standard T’s and C’s will still apply
Book direct
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