Employee Profiles

Once you join our team at New Forest Hotels, you won’t want to leave. Many of our staff have been with the company for years and have developed their skills and roles within the hotels and head office. When we find the right person for the group we don’t like to let them go. It is valuable for our guests to see familiar faces in our hotels and to know all of our staff enjoy working in the New Forest as much as they love visiting it.

To give you an idea of the type of career you could have with us and how much we value our staff’s progression within our company we have put together some employee profiles for you.

Emily started working at the BEST WESTERN Forest Lodge Hotel in 1993 and has seen her career develop from part time chambermaid to silver service waitress and then onto General Manager at the Bartley Lodge Hotel. She has most recently moved to our head office where she is now the Yield and Revenue Manager in our busy reservations department. During her time with us Emily has developed a wealth of knowledge and skills by completing various training schemes and courses such as NVQ's, health and safety, health and hygiene and numerous HR, welcome host and management courses.

Christine began working for us in 1995 as the General Manager of Forest Lodge Hotel. In 1996 Christine moved to our Cadnam Hotel, Bartley Lodge, to develop her skills as a General Manager there. She showed a keen interest in the operational side of the business and with experience of running two of our hotels Christine was in an ideal position to become our Group Operations Manager, which she did in 2001.

Tracy joined New Forest Hotels in 1997 as receptionist at our Bartley Lodge Hotel. In 1998 she was promoted to Head Receptionist and a year later to Assistant Manager. When Tracy decided she wanted a new challenge we supported her move to Head Office where she now operates the accounts department.

Rachael joined us in February 2002 as a receptionist at our village hideaway hotel, Moorhill House, she was promoted there to Trainee Manager in April 2003. Rachel transferred to our Lyndhurst Hotel, Forest Lodge, in May 2003 and was promoted again in April 2004 to Junior Assistant Manager. In 2006 Rachael decided she would like to become an accountant and we were able to support her in her ambition and she moved to Head Office as an accounts assistant and continues to study to fulfil her ambition.